Teleservices are one of the leading call center companies which provide us with call center telephonic services and call center Dubai. These telephonic solutions are best suited for businessmen as this help to grow various business ventures and support them very well. Nowadays, the current generation likes to communicate with each other by video calls through the internet axis. This can be possible with the help of call center Dubai. Generally, DVCOM technology offers the best call centers in Dubai which provide single-stop communication call solutions.
Essential Features of Call Center Dubai:-
These call center Dubai comes with advanced technology system and it is the best leading company that is most liked by all the people in Dubai because of the good communication access network. It has lots of features which of them sone essential features are given below:-
Interactive Voice Response:- It is an electronic voice menu that helps the callers decide that they want to be connected according to their customers.
Skill-Based Routing:- It is also an important factor, through which everyone saves their time and resources.
Call Recording:- It may become a common practice that call center Dubai provides this feature in their telephonic solutions.
Computer Telephony Integration:- These call center connects the customer calls with their computers directly for further details.
Call Center Solutions in Dubai:
Desktop Notifications: – There are lots of notifications shown by the call centers during the call.
Power Diallers:-It comes with a special type of power dialer which automatically dials stored phone numbers via single-stop call communications.
CRM Integrations: – This will help the business partners work faster, better and more efficiently.
Call Whispering and Live Coaching: – They have to deal with different customers, so they need to keep some records by this feature.
Warm Calling and Transfer:-To make their call more flow compared to other than, using this feature you can talk easily without transferring your call.
Call Center Analytics:- There is an analysis of tools and live feed monitoring should be done.